Casinos de Catalunya-Grup Peralada has adhered to the Catalan responsible gaming code of good practice.

RESPONSIBLE GAMBLING RESPONSIBLE GAMBLING, GENERALITAT DE CATALUNYA

RESPONSIBLE GAMBLING, THE BEST BET

Games of chance

Games of chance are recreational pastimes that generate spaces for entertainment and socialisation and have accompanied humans throughout history. Different forms of gaming are practised in Catalonia, including for example lotteries, casino games, bingo and slot machines with prizes.

Although the majority of people have a responsible relationship with games of chance, gambling without limits can lead to serious problems for gamblers and their family and social environment.

Because of this, the Departament d’Interior, Relacions Institucionals i Participació de la Generalitat de Catalunya, en Col·laboració amb la indústria del Joc, fosters the Programa de Joc Responsable [Responsible Gambling Programme]. The aim of this is to favour a new gaming culture, where this pastime is practised as a leisure activity within attainable limits. Similarly, the Regional Government of Catalonia works within the limits of healthcare with people suffering from gambling addiction.

Can you keep gambling under control?

The essential element for gambling to become immoderate is the loss of control over this pastime. This occurs when the gambler spends too much money or devotes more time to gambling than he can afford.

The questions can be found in the questionnaire that you provide here, will help you find out if you or someone in your family or social circle may have problems with the way you gamble.

Advice for risk-free gambling

Some of the practices that make up Joc Responsable [Responsible Gambling] are:

  • Setting a budget before going to gamble and never exceeding it. This budget must be part of your leisure expenses, never, under any circumstances, housekeeping money.
  • Never asking for money to go gambling.
  • Setting a time limit for gambling and taking frequent breaks when gambling.
  • Never going gambling if you are in a depressed state or to forget your everyday problems.
  • Preferably gambling in a group and doing it as a fun, social activity.
  • If you lose money placed on a bet, not trying to recover it. It has to be accepted as part of the game. Gambling more does not mean that you will win.

Do you think that someone in your family or environment has a problem with gambling?

We offer some advice as follows:

  • Talk to the person who is gambling and make sure that you are accompanied by another person in your family or environment. Choose the best moment, for example when he shows remorse about gambling.
  • It is possible that this person will not recognise having a problem. Therefore, it is important that you are understanding and tolerant when talking to him.
  • Keep the focus of attention on the immoderate gambling behaviour and not on the person himself.
  • Make him see the impact that his actions are having on his family and friends. Make him see how the consequences of his addiction affect the people around him.
  • See a mental health specialist, who will be able to advise you.
  • Remember that changes take time. The person affected may relapse a number of times before successfully overcoming his problem. Give him your support every step of the way to his recovery.
  • For purposes of brevity, the masculine gender is used to designate both men at women.

 

 

If your gambling moves further and further away from Responsible Gambling and gambling takes up a significant part of your everyday life, you may need help.

  • You can call the 24-hour Sanitat Respon hotline, where you will get guidance on what you can do to keep your gambling under control.

SANITAT RESPON: 902111444

  • The Department of the Interior, Institutional Relations and Participation keeps a register where you can ban yourself from entering bingos, casinos and gaming halls. You can ask to be included on this register at the following addresses:
Direcció General del Joc i d’Espectacles
Diputació, 355
08009 Barcelona
Tel. 93 551 20 00
Serveis Territorials del Joc i d’Espectacles

Barcelona
Almogàvers, 107-119
08018 Barcelona
Tel. 93 554 59 00

Lleida
Vallcalent, 1
25006 Lleida
Tel. 973 03 29 00

Terres de l’Ebre
Lluís Canalda, 2
43500 Tortosa
Tel. 977 92 32 00

Girona
Sèquia, 11, 3a
17001 Girona
Tel. 972 94 29 00

Tarragona
Sant Francesc, 3
43071 Tarragona
Tel. 977 23 65 59

Catalunya Central
Àngel Guimerà, 14, 4a
08241 Manresa
Tel. 93 693 02 20

Download the document on Responsible Gambling, with all the information and the questionnaire, in PFD.

 

 
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